Role Summary
Team leaders work across organisations of all sizes and sectors, providing first-line management to support teams and senior staff. They lead operations or projects, guiding individuals or teams to meet goals while ensuring compliance with legal and organisational procedures.
Their responsibilities include managing people and resources, overseeing workloads, supporting development, solving problems, and building internal and external relationships. They may work on-site or remotely, report to senior managers, and influence decisions through data analysis and planning.
Team leaders understand their role within the wider organisation and act in line with relevant laws, ethical standards, equity, inclusion, and sustainability principles.
Throughout this course, you will learn:
Lead with confidence
Manage operations and projects
Communicate effectively
Develop your team
Plan and prioritise workloads
Make informed decisions
Work within legal and ethical frameworks
By providing clear direction, support, and motivation to individuals and teams.
Ensuring tasks are delivered on time, within budget, and to a high standard.
Communicate effectively with internal departments and external stakeholders, including customers and suppliers.
By supporting staff growth, managing performance, and encouraging collaboration.
Allocate resources efficiently, and resolve challenges as they arise.
Using data analysis, trend identification, and strategic thinking.
Promoting equity, inclusion, and sustainability in your organisation.
This programme helps build confident leaders who understand your organisation’s goals and drive performance while upholding values like inclusion, sustainability, and collaboration.