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Privacy Policy

At Workforce Training & Development Ltd ("WTD"), we are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website (www.wtd.org.uk), including through our contact form.

Who We Are

  • Company Name: Workforce Training & Development Ltd

  • Registered Address: Ironstone Way, Brixworth Industrial Estate Brixworth, Northampton, NN6 9UD

  • Company Number: 5052803

  • Data Protection Officer: Laura Faulkner

  • Contact Email: laura@wtd.org.uk

What This Policy Covers

This policy explains:

  • The data we collect when you use our website or submit an enquiry.

  • How we use, store, and protect that data.

  • Your rights regarding your personal data under the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Your name, email address, phone number, and any additional details you include in the enquiry form.

  • Technical Information: Your IP address, browser type, and usage data collected via cookies.

How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries submitted through the contact form.

  • To provide information about our apprenticeship programmes and services.

  • To improve the functionality and user experience of our website.

  • To comply with legal obligations.

We do not use your data for marketing purposes without your explicit consent.

Legal Basis for Processing Your Data

We process your personal data based on:

  • Consent: When you submit an enquiry through our contact form.

  • Legitimate Interests: To improve our services and respond to your requests.

How Long We Keep Your Data

We retain personal data:

  • Enquiries: For up to 12 months to allow us to address follow-up questions or future interactions.

  • Data may be retained longer if required for legal or regulatory purposes.

After these periods, data will be securely deleted or anonymised.

How Long We Keep Your Data

We retain personal data:

  • Enquiries: For up to 12 months to allow us to address follow-up questions or future interactions.

  • Data may be retained longer if required for legal or regulatory purposes.

After these periods, data will be securely deleted or anonymised.

How Long We Keep Your Data

We retain personal data:

  • Enquiries: For up to 12 months to allow us to address follow-up questions or future interactions.

  • Data may be retained longer if required for legal or regulatory purposes.

After these periods, data will be securely deleted or anonymised.

How We Protect Your Data

We prioritise the security of your personal data by implementing:

  • Secure servers and encrypted data transmission.

  • Access controls and password-protected systems.

  • Regular reviews of third-party providers to ensure GDPR compliance.

Sharing Your Data

We do not sell or rent your data. However, we may share it with:

  • Third-party service providers supporting our website (e.g., IT support or hosting providers).

  • Legal or regulatory authorities, if required by law.

All third parties are required to comply with data protection laws and ensure your data is secure.

How We Protect Your Data

We prioritise the security of your personal data by implementing:

  • Secure servers and encrypted data transmission.

  • Access controls and password-protected systems.

  • Regular reviews of third-party providers to ensure GDPR compliance.

Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update inaccurate or incomplete data.

  • Erasure: Request the deletion of your data, subject to legal obligations.

  • Restriction: Request limits on how your data is processed.

  • Objection: Object to data processing for specific purposes.

  • Data Portability: Receive your data in a portable format.

To exercise your rights, please email laura@wtd.org.uk. We will respond within one month.

Cookies

We use cookies to enhance your experience and analyse website performance:

  • Necessary Cookies: Required for website functionality.

  • Analytics Cookies: To understand how users interact with our site.

You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

Links to Other Websites

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Updates will be posted on this page, and we encourage you to review this policy periodically.

Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: laura@wtd.org.uk

  • Address: Ironstone Way, Brixworth Industrial Estate Brixworth, Northampton, NN6 9UD

Authorised by

Pauline Price

COO

Workforce Training & Development

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